AFMA Client Service Charter 2016 (PDF, 592 KB)

This Charter is for all of AFMA’s clients.

This includes anyone we provide a service to, who works with us in delivering results, or who has an interest in our services, including (but not limited to):

  • Ministers and Parliament
  • The Australian Government, state and local governments
  • All fishing industry members: fishers, producers, processors and consumers
  • Other interests groups, research and development organisations and rural communities.

This Charter applies to all of AFMA’s fisheries administration and corporate services; including our licensing function.

NOTE: Our compliance, surveillance and enforcement activities are outside the scope of this charter.