Who is this Client Service Charter for?

This Charter is for all of AFMA’s clients. This includes anyone we provide a service to, who works with us in delivering results, or who has an interest in our services, including (but not limited to):

• Ministers and Parliament

• The Australian Government, state and local governments

• All fishing industry members: fishers, producers, processors and consumers

• Other interests groups, research and development organisations and rural communities.

This Charter applies to all of AFMA’s fisheries administration and corporate services; including our licensing function.

NOTE: Our compliance, surveillance and enforcement activities are outside the scope of this charter.